I'd prefer this location to the Ala Moana location. The service here is excellent and the selection is more extensive. The staff are polite, friendly, attentive, and helpful. I visited the store with

Took my chain and bracelet to get cleaned. Took 2 days which is no issue but you would think they do a better job than this. Looks like they only do it by hand and with a cloth so you can get the same

Improve attitude and warranties. Bought very expensive men's gold chain,latch kept coming undone they tried repairing but gave up after several tries.Thats it they said,I had to take to another jewele