EXCELLENT customer service at another favorite restaurant

We went here for our daughter‘s 21st birthday. She has always loved the steak and crème brûlée so this is where she chose to celebrate her birthday. We all agreed the steaks here taste as good as any

Typically it’s always a 5 star experience but this time my steak came out cold. Like cold to the touch. Shrimp were cold too. Waiter said this was the first time he’s ever had a steak that cold. Of co