I am in the same business as these guys ( Competitor) and I have always found them help-full and forthcoming with parts and information when I needed it. I recently made a mistake with a shipment and

They do not answer phone or email. They made an instillation error with a new liner that caused many wrinkles including one massive one. They had me refill the pool and heat it at my own expense so th

Hope I can give zero star. Absolutely garbage. Only good at sale. Poor poor customer service. After they sell your the items, if there is a problem. They would told you it is out of their hand. I orde