This negative review isn't just for this office, it. Is for FedEx's promotion of Rush My Passport. If you use your good name to promote and profit from a scam company you are complicit. Refund all cus

I don't even write reviews but employee (skinnier black dude) was rude to another customer because of a slightly damp box. Totally understand policies and such but no reason to treat everyday people w

Long lines, understaffed, confusing. And lacking fed ex boxes to ship. Rude customer service. Go to emeryville instead. I live in Richmond but would weather travel three towns over than to go here. Ov