Well, I reached out to customer service as asked, had to wait multiple days to get any sort of reply, I pasted my entire review into an email for them to read and that was the end. To date I have not

This was the second time I have been to this particular Einstein bagels. The only positive things I can say about this place is that the signage is bright and cheery, the inside is tidy and well kept.

Spent 10 minutes in line before anyone spoke to me, cashier was rude, and had an attitude when i wanted to order a dozen and did not memorize my order. Reluctantly walked 4 steps to the bagel cabinet