I am writing to express my deep disappointment with the service I received at the Hertz location at Gulfport-Biloxi Regional Airport. When I arrived at the counter, there was no customer service repre

Paid in advance 2 wks ago...no car available upon arrival. Me and 8 others...they said I just have to wait a few hours.

I would give 0 stars if I could. I had one of the absolute worst customer experiences of my life here. The lady (I am assuming she was the manager) was hateful and aggressive for absolutely no reason.