I'm on the Banfield "plan" and had an appointment for my dogs annual wellness exam. I arrived at my appointment a few minutes early and stood in line. When it was my turn the lady at the counter told

@Banfield provided good vet services to my 2 dogs for over 13 years, both in Illinois and New Jersey. Then back again in IL. Then @Banfield closed my local site in Northbrook, IL. Their other location

I am so disappointed in Banfield in Niles right now. I have been taking my dogs there for over 10 years, and I was generally very happy with the service provided. I have noticed a change for worse ove