company needs to smarten up.. their tech quit.. not the ist one..i was a customer for over 12 years.. no one showed up for scheduled monthly appointment.. so i found another company. their tech finall

Poor customer service. I originally was denied my renewal warranty due to a discrepancy on their end. Had to prove to Malcolm/Mgr/Phx on Royal that I was paid up to date. I renewed my warranty annuall

We received our annual invoice for the termite warranty renewal. We attempted many times throughout the last month to contact them to schedule the annual check-up appointment. Most of the time, noone