Someone please tell me why when you get a flat tire you are asked are you in a safe place because it obviously does not matter we were told it takes 1 hour to get service while we are on La Cienega ab

Faster service would be nice been waiting in a parking lot for 5 hours for a driver still nothing wish there were more companies that provide road side assistance at a good price. Doesn't make much se

i went to the Diamond Bar office for auto insurance payment. i had to wait 20 min for someone to my check & get a receipt. they were not busy! very poor customer service.