I just got back home from the Salon at JC Penney and I feel angry,humiliated and depressed. I called for a hair appointment earlier that day and specified that I had really knotted up curly hair and d

A few days ago, I came to the JCPenney salon and had my hair cut by a stylist named Nasrin Parsi. I showed her a photo and clearly asked for a shoulder-length cut. But during the haircut, she turned m

Went out n for a touch up with n my roots. I had blond with high lights and low lights. Walked out as a brunette. The sad part is that they assigned me to a brand new hair consultant with no experienc