why is your lobby closed because it's very annoying having to wait so long with all these cars to get in the drive-through when my meal is ready that I paid for I just wanna go inside and pick it up.

We've waited 40 initial minutes for our order to finish for pickup. We've been waiting for an hour additionally after they haven't even begun our order. We returned twice only to be told each time it

Called ahead and ordered food at 6:20. I was told 15-20min eat time. I show up at 6:42 and they have not even started preparing my order. Now the wait is 30 more minutes. Order #0088