So I've been going to this place for 3 weeks in row since I work across the street... at least twice a week. 1 day no fork.. another day no napkins.. nothing major .. yesterday I sent one of my employ

Food is good. Service is SLOW!! Placed online order for asap pickup. After MULTIPLE attempts to figure out what is taking so long (20 minutes after my order was supposed to be ready for pickup) I ask