Extremely Disappointed -- $8,000 Sauna Disaster & Zero Support I paid nearly $8,000 for a sauna from this company, and it's been one of the worst customer experiences I've ever had. First, the sauna w

Avoid the service department. They are overpriced, overwhelmed and do not know how to repair hot tubs. It took 6 weeks, two no shows, limited communication, $373, and my hot tub (bought at Aquaquip) s

We were sold a fireplace that didn't work correctly and had to chase them down to get it fixed, which required 4 separate visits. When we asked for a partial refund due to lack of customer service and