First class customer service. Steph at this FedEx office is a very kind and attentive employee. I had a complicated situation regarding a shipment that went out 3 months ago but the receiver couldn't

I was assisted by an asst manager. She worked efficiently as she patiently helped me prepare my package for shipping.

I need someone to explain to me like I am in 1st grade why you charge $11.81 for a small box.