Our stay started poorly and only worsened. Upon arrival late Friday night, we requested a child bed, which wasn’t set up in our room. While the night shift associate kindly provided one from storage,

The hotel was exceptionally clean. I said that I requested the highest floor and was told a room on the lower floor was ready and the one on the highest floor wasn’t cleaned yet I was going to take th

The staff at Holiday inn exemplifies professionalism and genuine hospitality. Every member of the team, from the front desk to the housekeeping staff, went above and beyond to ensure a seamless and en