Understaffed most likely. It's rare to catch an associate on the floor to answer a question. Usually someone in the grooming salon and the cash register. I like finding the little mark down treats. It

The Salon does a great job consistantly!!! This is my 3rd dog I have brought to them!!!

Everything. Made an appt. Apparently groomer was sick so they had to reschedule there was still 3 hrs until appt. So here's my thing if you cannot handle the work scheduled schedule less work it is no