Terrible Terrible Terrible; unless you love talking to people in Nairobi or Bombay. i only needed to add a newly purchased car to existing policy. it took 3 hours after being dropped by person in Nair

They never answer the phone. I get random mailings with increased premiums for things I didn't change in between renewals. I've never seen an insurance company be so unresponsive or care so little abo

Absolutely terrible. They don't answer the phone or return voice messages but have no problem taking my premium payments for years.