This has been one of the most incompetent and unacceptable experiences I've ever had with a company. The level of customer service at the Matthew Devine Agency is so poor that it feels borderline frau

Terrible Terrible Terrible; unless you love talking to people in Nairobi or Bombay. i only needed to add a newly purchased car to existing policy. it took 3 hours after being dropped by person in Nair

They never answer the phone. I get random mailings with increased premiums for things I didn't change in between renewals. I've never seen an insurance company be so unresponsive or care so little abo