First of all they were out of dry towels and this is not the first time. Seems like they don't have enough employees ever since Circle K has taken over. I mentioned to the office and spoke with the "m

They didn't bother to pre spray my bumper so the wash didn't get any of the bugs off. They have towels now but don't have enough to go around (since the wash is pretty useless people take a handful.)

Although the staff member was very helpful, no one is ever available to answer questions about billing. Ours membership suddenly went up substantially without warning. Also, had an extra unknown $9.99