I was charged for an oil change that wasn't done. When I went to pick my truck up 5 hours later it wouldn't start. The battery cables were completely off the posts. When I brought this all to the mana

Got an oil change last year and I decided to do it myself this time. Turns out they used loctite on my drain plug because they didn't want to replace my $.50 crush gasket

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an appointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work