I had a really weird and confusing experience. I've been to other lushes and had great experiences. I asked to try a sample of a facemask and they told me that since I was buying a different facemask

Went to lush to get a refill on a product I use regularly, the price had gone up quite a bit but it's kinda worth it. One of the employees, he had a lovely name and I hate that I cannot remember it, w