Staff uneducated on what they sell and was told my order was forgotten after ordering and 2 other people were in the store.... Not coming back

I've lived in this area for over ten years and I've never tried this place. I now see why. I went in trying to get a matcha for me and a tea for my sister. The ginger lemon tea: I asked several times

A very chill spot to have a coffee and a baked good while you work or just wake up. The staff is super friendly and willing to help you get your order exactly how you want it!