Horrible customer service. We've gone there many times and the customer service is not worth it.

Went to check out, no one else in line or customers at registers. Two store employees, a woman behind a register and a guy who was in front, were chatting. The woman asks if I was using credit or debi

I actually like Michael's and what they have to offer. But their decision to add self-checkout and replace humans is a huge mistake. We were waiting in line for the only human checkout person and this