What is the point of making an appointment online if I'm still sitting here for 30 minutes waiting?

Unbelievably unprofessional pharmacy. They blatantly lied to me. I called to see if they could fill a prescription that's been out for nearly a month and that said if my doctor called it in they could

These people that work at this pharmacy very unprofessional don't have sympathy to their clients. I am 5 feet away. Doesn't even acknowledge nor even say hello from 5 feet away. She's asking me for my