Last two times I have ordered a burrito SUPREME only to drive away and had zero sour cream. What's the deal?

I didn't eat the food. I ordered at 4:39 pm. I accidentally selected the wrong store address on the Taco Bell app, that's my fault. I called to make sure it was at this location before my Mom went to

I do online orders here a lot. Saves me money. They always get my order right, the one time they did get it wrong they gave me several free coupons plus made the food right. The manager also gave me s