Rented a van, have the confirmation for a pick up today via email. And I get a call at 6:30 AM telling me (for 9AM pick up) that the van I rented, they gave it away to someone. Most unreliable, and it

They didn't emphasize that you must use a credit card. Looks like they don't care about the client and service.

I rent trucks and vans all the time, usually just for a few hours, so I want the process to be hassle free and efficient. Reservation *stuff* happens at all rental companies, but I prefer to use Enter