I'm 65 and not good with computers. Was given a laptop for Christmas from Best Buy. Messed something up, went in to the Martinsburg WV location. I was told I'd be charge $40 or I could buy 1 yr help f

For two years, I have been paying for their total care package. And driving over an hour and a half to go to a Best Buy. I've spent well over $30,000 on electronics,three PCs multiple computer compone

I tried to return a product, staff tried to convince me I needed to buy their $60 annual membership to be able to return said item while I was still within my 15 day return window. Declined several ti