I placed an order over the phone for two BOGO Black Friday gift cards as a gift for someone. A week later I noticed I was charged for four. I called and was told a manager needed to call me. They did,

Was a member for years for facials and the occasional massage. Recently, my favorite staff member left and I found myself with many "credits" (aka hundreds of dollars billed to me unused in services).

I have been to Hand & Stone Massage and Facial Spa approximately five times to date thanks to my husband buying me gift cards for facials and massages. Most recently I received a facial from McKenzie