I work as a food delivery driver, there's a worker with glasses who's always working at the cash register and is a nuisance to everyone, both delivery workers and customers. Today he made me wait, but

The employees don't wear any gloves and masks. They are rude and unprofessional doing their job. Especially cashier at the counter was very rude! 0 service and no one

Had a future delivery time and still over 2 hours late. Tried calling and pressed 5 to "update, cancel or talk to the manager" option and it kept ringing. Order finally arrived cold. Had been sitting