Bought a sectional here with pet damage coverage reported the incident of the damage. Only for them to tell us this is normal wear and tear. And not just one incident manager won't make it right or he

Had to wait 9 months for my order of 2 recliners and 1 couch to be filled. 1 recliner didn't come as it was damaged at La-z-Boy warehouse. The electric couch banged and popped when reclined. Repair ma

Purchased a $2500 leather recliner. Recliner power unit literally broke off under chair. Warranty company refused to send tech to assess. They ordered some random part based off pics I sent and them a