Unbelievably appalling. I need to make a complaint, but I don’t know how to complain because it’s a concession. I recently visited the store and it was shut. I tried to read a sign to find out why. W.

Solo birthday coffee cake treat. Lovely staff. Very warm and friendly. Coffee and cake were delicious.

Dreadful staff in this store - rude with no customer service skills at all. I ordered two takeaway coffees this morning only for them not to be full - there was a big gap at the top so I asked for the