Very rude customer service. Kept getting notifications that I had an appointment. When I get there. They didn't see me because I had rescheduled to many time. For me to book another appointment I need

Rather condescending woman today told me the they no longer offer adjustments to glasses that are not purchased there due r liability. Give Peabody location your business. Zero attitude. Wonderful fri

Last year they went above & beyond to make sure I walked out with a frame I loved. After calling to see if they took my insurance I made an appointment at their optical shop where I then took advantag