They messed up my order and made me pay extra for their mistakes and when i looked at my food again they gave me 8 nuggets instead of 10

they had a piece of hair in my food and I was so disgusted and they gave me a new box of fries they were cold

I've worked in food service for about 3 years and we are taught to read the order out to customer just in case it's the wrong order. The order that's in our hand. Lady handed another person part of ou