I submitted a contact us form and never got a response. I called a week later for advice and was "greeted" by a surly, angry man. I asked questions regarding whether my problem might be a battery or s

Follow up device has been very good. We've had a few issues with attachments and hoses and they have always been very helpful.

I have an older Kirby vacuum and they have always had the belts and other parts I needed. So knowledgeable! He scrounged up a used part for me last summer that enabled me to fix the handle spring. Ver