I rented a full size car for a month, and was given a standard size car because they were all out of full size cars. I then spent four days trying to reach a manager, who finally returned my calls and

Everything. It was the worst experience Ive ever had renting a car. The customer service was extremely rude and incompetent. Do not rent a car with Hertz or through AAA if you expect to get anything

Hertz apparently runs a credit check even when a customer is paying with a debit card and there is more than enough in the relevant account to cover the provisional charge for the car rental. My adult