Outstanding experience with service department. They were pleasant, respectful, helpful and gave very clear explanations. I was very pleased to be treated so well. Kisha, especially, was very helpful.

The customer service is unspeakably horrendous. Brought my Kia in to have a part fixed, it's broken three times now and luckily under warranty. But the customer service during my exchanges has been ve

Bought a used 2023 Niro. Love it so far. Came with only one key so came to Balise Kia to order a second one. They set an appointment to program and receive the key for a week later. Came to the appoin