I use to use them for service 3-4 times a year. The past two years they have been Rude!!!!!!! Unorganized!!!!unprofessional!!!!! and understaffed!!!! Always have an excuse on why they can't help you.

Like all the other reviews said, extremely slow and understaffed. People were going and getting their own shoes because they got tired of waiting. The employees lost our shoes. One employee in particu

The worst customer service i have experienced in a long time. My friends and I dropped our rentals off on 2/25/2023 at the end of a long ski day and every single staff member was rude to us (we were t