Tim was professional and diagnosed the problem right away. He ordered the part and installed it the next day. Would you again.

Highly recommend against. 8 week saga on a 2 year old, high end washing machine. Tim was awesome, although he appeared to diagnose the issue incorrectly. Called back, and spoke to George Anne 4 times,

No one showed up at my appointed time yesterday between 12-2pm and didn't even get a phone call. Then called to see what was going on and immediately put on hold for a long period of time and still no