Need 1 tire replaced on my wife's ford edge, called ahead to confirm they had the tire in stock and was told the price was $189, person over the phone acted like we were hassling them just to check if

The response I was given from the Customer Service team was Monroe is not responsible for missing items and we will have a talk with the store!!! So much for "Customer Service "...

I will not return to this establishment. They told me I need a tune up and it seems the only thing they did is replace the spark plugs but no oil change or filter. Never again!