I came in to drop off my necklace to be cleaned like I've done many times in the past and was not only ignored, but treated with judgmental looks from associates. I used to have great interactions wit

Stepped into the Dallas (NorthPark) store and was greeted with extreme arrogance, smirks and grins. Thoroughly unprofessional. I took my business to Cartier. Never again!

Wow. Very disappointing. First initial meeting to locate the perfect engagement ring started out okay. Our sales associate was attentive but they did not have the quality and diamond sizes we desired.