GLUTEN FREE BAGELS NOT TOASTED. I was happy to see the "double toasted" option when ordering my bagel, because if gluten free bagels aren't toasted, they taste disgusting. Any gluten free person knows

Canadian bagels is better than NY bagels because they are smaller and less dense/ heavy. I'm a big fan of spread bagelry sandwiches.

Truly awful customer service. I placed an online order on Saturday 11/16 afternoon for a next day pickup at 9:30 am on Sunday. I arrived at 9:10 am thinking it was not a big deal to pick up an online