My recent rental car experience was incredibly disappointing from the start. When I arrived at the counter, the agent didn't even greet me. I was charged a $400 deposit for an economy car, despite the

Our initial reserved car was not quite ready when we arrived, and a super cool 2 door mustang was offered.We specifically needed a 4 door to accommodate my senior parents. Hugh and Kidus ran off and l

Yesterday my sister in law passed away unexpectedly. I called Alamo customer service to see if maybe we could change our rental reservation and just take the car to our home. The first representative