I've been a loyal Allstate customer for over 35 years and had always enjoyed a positive relationship with my local agency--the Joseph Dunn Agency in East Lansing, Michigan. Sadly, my recent experience

The office staff is wonderful- friendly and professional; Joe Dunn/Allstate stink. Had a homeowner's claim denied that literally cost us THOUSANDS out of pocket. NO ADVOCACY on his part, just a shrug

After many years of insurance with Joseph Dunn agency they suddenly canceled my homeowners insurance because a pine branch was touching my house. No notice, and I had no claims. I removed my multiple