Constantly "connected but no internet" at least once a day recently. No one to speak to directly and no one will fix the problem. Robbing Mount Shasta residents. I pay for the highest tear and rarely

Very poor and rude service, they don't even have an office phone in a small mountain town that is a customer based service so you have to drive down there every time you have a problem

Called at 3:30 pm pacific time. They said they operate on central time and couldn't help me! Worst customer service.