I no longer visit Firehouse Subs, I got upset when they destroyed the loyalty points program. Not only did they make the points unattainable for a retired couple, but they took away points already ear

I'm not huge on eating at chain restaurants but I love firehouse subs. Their sandwiches are great.

It must be new franchise owners as this visit was terrible. Waited forever for a single sandwich. 3 employees seemed like they barely cared. Diet coke mix was off and flat, told them and there was zer