I have been to plenty of Macy establishments. I have also made multiple purchases and returns to Macy establishments but I have never been given the run around to make a simple return for men's cologn

Leisurely ambiance with pleasing decorations and smell. Nice looking clothes and accessories. Plus it is connected to shopping malls inside without going out and coming in again.

The fact that I have been trying for a week to reach a live person at Macys is beyond ridiculous. No one picks up any extension. Phone calls are dropped and it's very overwhelming. I was told to call