we waited for fifty minutes on line then had "technical difficulties " that took 34 minutes THEN got signed the same car as someone else and only received help after we complained once we got in the c

Everything can be improved. This is a super dishonest company that passes responsibility on to each other, with no one actual helping. They WILL charge you extra; even if you have signed their contrac

The wait is stupidly long, zero directions on where to pick up the car. We rented a mid sized car- got a compact Hyundai Elantra and was told "that's our only car left" Take pictures and document ever