Chase Bank completely failed to guide me when I was dealing with a fraud issue instead of clearly explaining my options or helping me take the proper steps to protect my account I was left confused an

Brandon doesn't care about customer service. He ran me through so many hoops that Chase has officially lost my business. Moving banks. Hello River Valley Bank.

Used the ATM here after hours to grab a little cash and was pleasantly surprised how there was even a security guard there to open the door and let me into the small entrance where the ATMs are. Locat