The technicians have always been competent. My beef is with the organization. If you don't have any billing problems, or need to talk with someone, the experience is fine. But their customer service a

We had a Friday afternoon "stat" lab order and no appointments were available. We walked in and staff were very kind to fit us in. Very grateful for their help and compassion. It's a small lab inside

So darn busy and you can't book an appt. The staff is nice but they need to hire more people.