I have been going to both Avis' in Waco frequently for about 3 years. They always take care of me, and they go out of their way to ensure I have the rental I need. Elvie and Josh are the best, you can

If I could give a negative rating, I would. The customer service I experienced at the Avis counter was beyond disappointing. I had booked a car through them and was supposed to pick it up today at 5 p

I scheduled for 8:30. Guy that answered the phone put me down for 9:00. I came to pick up at 8:33 and was told that I would be charged an extra day for early pick up. Gee whiz! Is this customary?