Blizzard served with a drink lid on it, wasn't turned upside down. Didn't realize why until I'm pulled off, it was completely melted

It is 10:46pm as i write this review the site mentions they close at 11pm........ My wife and i drove 15 minutes away from our home for our craving.. the site mentions this location closes at 11pm upo

Drive thru was slow, I paid almost $5 for the new caramel fudge cheesecake blizzard to come home to a cup of vanilla ice cream with maybe 5 pieces of cheesecake and no caramel fudge in sight.